Pista Halwa

We are pleased to offer nationwide delivery across Pakistan with free shipping on all orders.

Orders are typically processed within 1-2 business days and delivered within 4 to 6 business days after dispatch. Delivery times may vary due to courier delays, weather conditions, or public holidays.

Once your order has been shipped, you will receive a confirmation message with tracking details (where available). Please ensure that your address and contact information are accurate to avoid delays.

If your order is delayed beyond the expected delivery window, please contact us and we will be happy to assist.

Refund Policy:

• Eligibility: Refunds are issued only for missing or incorrect items reported within 24 hours of delivery.
• How to Request:
  Email us at info@alkhairsweets.com.pk with your order number and photos of the issue.
• Processing: Once verified, refunds will be processed within 1–3 business days to your original payment method.
• Note: No refunds for:Change-of-mind purchasesCourier delaysOpened perishable items

Exchange Policy:

• Due to the perishable nature of our products, we do not accept exchanges.
• However, if the error is on our end, we will replace the item at no extra cost.

Eligibility:
Exchanges are allowed for incorrect or damaged items reported within 24 hours of delivery.

How to Request:
Email info@alkhairsweets.com.pk with your order number, photos, and a brief explanation.

Conditions:

• Items must be in original packaging and unopened.
• Once confirmed, replacements will be shipped within 1–3 business days.