FAQs

Our Frequently Asked Questions page is here to help you find quick answers about our sweets, orders, payments, and policies.

How do I place an order on your website?

You can browse our collections, add your favorite sweets to the cart, and proceed to checkout. Enter your details and confirm your order, it’s quick and simple.

What is the minimum order quantity?

Our minimum order requirement is1 kg per item.

Are your sweets freshly prepared?

Yes, all our sweets are freshly prepared using quality ingredients and hygienic processes to maintain authentic taste and freshness.

Do you deliver nationwide?

Yes, we provide nationwide delivery across Pakistan.

How long does delivery take?

Orders are usually delivered within 4–6 business days after processing. Delivery time may vary due to courier schedules or public holidays.

Can I return or exchange sweets?

Since our sweets are perishable food items, returns are not accepted for change of mind. However, if you receive a damaged, spoiled, or wrong item, please contact us within 24 hours.

What should I do if my order arrives damaged or incorrect?

Please contact us with your order number and photos/videos of the product. Our team will review the issue and arrange a replacement, exchange, or refund as applicable.